1. Introduction

Fire to Light, operating under Knox’s Paige Inc., is dedicated to protecting the privacy of participants in our programs, education, and trainings. This Privacy Policy explains how we handle personal information to ensure transparency and maintain trust.

2. Information Collection

What We Collect:

• Identifying Information: Names, email addresses, postal addresses, and phone numbers.
• Professional Information: Job titles, department information, and professional affiliations.
• Usage Data: Login data, browser type, time spent on our services, and pages visited.

How We Collect:

• Through direct interactions, when you register for our programs, participate in our trainings, or contact us.
• Automatically through our website using cookies and similar tracking technologies.

3. Use of Your Information

We use your personal information to:

• Provide and manage access to our Fire to Light programs, education, and trainings.
• Communicate necessary information, updates, and promotional content.
• Enhance and personalize your experience.
• Conduct research and analysis to improve our offerings.

4. Disclosure of Information

We may share your information with:

• Service providers who assist in the delivery and operation of our programs.
• Legal authorities when required by law or to protect our rights or others' safety.
• Third-party platforms necessary for hosting and maintaining our services.

Your personal information will not be sold to third parties.

5. Data Security

Robust security measures, such as encryption, firewalls, and secure server facilities, are in place to protect your personal information from unauthorized access or loss.

6. User Rights

You have the right to:

• Access and obtain a copy of your personal data.
• Request updates or deletion of your information.
• Withdraw consent for specific data uses, where applicable.

7. Data Retention

Personal data is retained only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Cookies and Tracking Technologies

Cookies are used to enhance usability and analyze site usage. You can control cookies through your browser settings.

9. Changes to This Policy

We may update this policy periodically. Changes will be posted on our website and, where appropriate, communicated to you directly.

10. Contact Us

If you have questions or concerns about this privacy policy or your personal information, please contact us at:

Fire to Light
100 John Street, Brampton, ON, L6W 0A8
Email: [email protected]